Skills

Mark Guthart’s has wide-ranging experience across multiple disciplines - business, management, technical, and usability - which have served to produce invaluable skills, such as:

General

  • Strong communication, analytical, and problem-solving skills.
  • Effectively manage multiple projects simultaneously.
  • Self-starter and quick learner with an entrepreneurial spirit.
  • Extensive technical background, including both the management and use of accounting/ERP systems, CRM solutions, database systems, and development environments.
  • Experienced working in an Agile and SCRUM development environment.

Technical Writing

  • Served as author and contributing author to numerous publications, including software product documentation, training guides, knowledge-base/how-to articles, and management articles.
  • Experienced developing and implementing information strategies spanning multiple audiences and delivery methods, including print, PDF, web, audio/video, and mobile.
  • Experienced with numerous technical writing systems, including Adobe FrameMaker, Atlassian Confluence, MadCap Flare, Microsoft Word, Sphinx, and Wiki-based solutions.
  • Experienced in graphic design, including extensive use of Adobe Illustrator, Adobe InDesign, Adobe Photoshop, and QuarkXPress.
  • Experienced in audio/video production, including Adobe Premiere, Audacity, and TechSmith Camtasia.
  • Experienced in both print and web design and development, including CSS, HTML, and JavaScript.
  • Experienced in usability and user experience, including managing the needs of both development and end-user stakeholders.
  • Experienced in developing and conducting effective training/education programs.